This certificate explores the evolving landscape of retail supply chains, with a special focus on omnichannel strategies and the unique context of food distribution in Africa. Participants will gain a deep understanding of the structural transformations in the retail industry, including the rise of e-commerce, multi- and omni-channel models, and collaborative planning frameworks such as CPFR.
Additionally, the program addresses the role of digitalization, delivery systems, and returns management in shaping a seamless customer experience. A dedicated module focuses on the African retail and food distribution sector, examining local consumption behaviors, supply-demand alignment, and waste reduction challenges.
This certificate is ideal for those seeking to adapt global supply chain best practices to local realities and emerging markets.
Africa Business School, UM6P Campus, Rabat
French
4 days (1 module per month)
11/26/2025
CV + Cover Letter
Retail Supply Chain Professionals
Category Managers and Retail Operations Leaders
Digital Transformation Managers
Professionals in African Retail and Agrifood Sectors
Policy Makers and NGO Project Managers
Logistics and E-commerce Entrepreneurs
Consultants and Analysts
Adapt to the changing dynamics of global and regional retail with a deep dive into modern distribution strategies.
This certificate focuses on supply chain approaches for retail, omnichannel logistics, and food distribution — especially in emerging markets. You’ll learn to manage inventory, reverse logistics, last-mile delivery, and e-commerce integration while tailoring strategies to local consumption and waste challenges.
Capability to design and execute SC models that deliver measurable business value
Tools to lead S&OP implementation and digital SCM transformation
Techniques to build inclusive and sustainable supply chains for future readiness