MARKETING

MARKETING RESEARCH CLUSTER
The relationship between companies and their customers is faced with multiple challenges, both structural and cyclical. The marketing function must therefore be constantly rethought and be subject to multiple innovations both in a B2B and B2C context. The evolution of consumer behavior (individuals as well as companies) and strong expectations in terms of sustainability favor the emergence of new marketing research. A strong focus is placed on disciplines such as data-driven marketing, digital marketing or sustainable marketing. At the same time, research in the field of marketing must continue to develop new knowledge on more traditional subjects in the service of marketing performance. The Marketing cluster at ABS aims to work on new forms of marketing and on marketing optimization strategies. With regards to the Moroccan and African economic environment, we also contribute to the development of new knowledge in the field of entrepreneurial marketing.
Topics currently addressed by the marketing faculty cover:
  • New marketing organization models;
  • Rethinking marketing and sales interactions;
  • Innovative pricing strategies;
  • Entrepreneurial marketing;
  • New forms of customer centricity and its digitalization;
  • New areas of marketing: sustainable, green, consumer psychology, and influencer strategies.
Particular attention is paid to the relevance and impact of our research on Africa. It implies deep co-operation with private and public organizations in these countries to ensure adequate data collection and analysis. The Marketing cluster dedicates many methods to its research from typical qualitative and quantitative approaches to data science and, soon, experimental design and neurosciences.

DEPARTMENT CONTACT INFO

Master in Financial Engineering

Mohammed VI Polytechnic University Lot 660, Hay Moulay Rachid Ben Guerir, 43150, Morocco

abs.info@um6p.ma

05 23 45 78 62

Mon – Fri 9:00A.M. – 5:00P.M.

SOCIAL INFO

OUR MISSION
OUR BELIEVES
OUR GOALS

Developing Innovative knowledge to contribute to the
emergence of new forms of marketing and marketing
performance

New marketing knowledge requires the development of Innovative methodologies including data science and neurosciences

 

Help organizations in Africa to grow through augmented interactions with their markets

CURRENT PROJECTS
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Capturing information and delivering customer value
  • Building an integrated customer experience in a complex, international, B2B setting
  • Drivers and outcomes of co-creation of value in the African Context(s)
  • Measuring customer loyalty in the context of commodities markets
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Unlocking product/service value
  • Adoption and use diffusion of multi-feature products by farmers in Morocco
  • The impact of customer education on farmers’ performance in the usage of fertilizers
  • Cross-cultural studies on the antecedents and impact of customer education in Morocco
Reinventing sales and marketing organizations
  • Drivers of customer centricity: global / African aspects
  • Shifting from a product-centric to a customer-centric organization
  • Place of sales and marketing in the value creation network
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Promoting inclusion and diversity in marketing and society
  • Impact of an entrepreneurial marketing course on the attitude of high school students towards marketing
  • What is the proper role of companies in promoting inclusion and diversity in their operations. Consumer Education and its impact in Morocco (partnership with ACAPS)
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Forthcoming

Aubert B. and Hayes D.
(2022). Mission Pop Corn:
an entrepreneurial marketing guide.

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Marketing Faculty

Dr. Benoit Aubert

Dr. Ruud Kronenburg

Dr. Skander Esseghaier

Dr. Laurent Maruani

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ABS Faculty contributing to
interdisciplinary research in marketing

Dr. Ravi Ranjan – Data Analytics for marketing

Dr. David Hayes – Entrepreneurial marketing

Dr. Agnès Gorge – Data Analytics for marketing